Terms and Conditions

Welcome to BarakOnlineShop Company. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

  • You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services.
  • By using our Services, you confirm that the information you provide is accurate and complete.

2. User Account

  • To use certain features, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your login details.
  • You are responsible for all activities under your account.
  • We may suspend or terminate accounts that violate these Terms.

3. Products & Services

  • We strive to ensure accurate product descriptions, prices, and availability. However, errors may occur.
  • We reserve the right to update, modify, or discontinue products/services at any time without notice.

4. Orders & Payments

  • By placing an order, you agree to provide valid payment details.
  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel any order at our discretion (e.g., incorrect pricing, suspected fraud, stock unavailability).
  • Prices include applicable taxes unless stated otherwise. Delivery charges may apply.

5. Delivery & Shipping

  • Delivery timelines are estimates only and may vary due to external factors.
  • Ownership of the goods passes to you upon delivery.
  • We are not liable for delays caused by courier/delivery partners.

6. Returns & Replacement

  • Refunds are not available. We only provide replacements as per our Refund & Replacement Policy.
  • Replacement requests must meet eligibility conditions and be reported within the specified time.

7. User Responsibilities

You agree not to:

  • Use our Services for illegal, fraudulent, or unauthorized purposes.
  • Attempt to disrupt, hack, or misuse our systems.
  • Post false, misleading, or harmful content.

8. Intellectual Property

  • All content (logos, text, images, designs, software) is owned by or licensed to us.
  • You may not reproduce, distribute, or exploit our content without prior written permission.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our Services.
  • Our liability, if any, shall not exceed the value of the product/service purchased.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your misuse of our Services or violation of these Terms.

11. Third-Party Services

  • Our Services may contain links to third-party websites/apps.
  • We are not responsible for their content, policies, or practices.

12. Termination

We may suspend or terminate your account or access to our Services at our discretion without notice, especially if you violate these Terms.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Assam.

14. Changes to Terms

  • We may update or modify these Terms at any time.
  • Continued use of our Services after changes means you accept the revised Terms.

15. Contact Us

For questions or concerns about these Terms, please contact us:

Phone:+91 8669181759
Address:Park Road, Near Circle Office, Katlicherra, Pincode – 788161

Last updated: September 15, 2025